Omnitracs Web Applications Need help

• Setting up user accounts
• Using applications
• Sending problem reports or suggestions

Contact

Online Help:
Click ? on the desired page, or click Help in the header.

Technical Support:
(800) 541-7490

E-mail:
www-ocus@omnitracs.com Ordering Equipment Need help

• Ordering new equipment
• Checking order status

Contact

Sales Administration:
(800) 541-7490

E-mail:
osa@omnitracs.com for non-XRS equipment
xrs-sales-admin@omnitracs.com for XRS equipment

Web:
Customer Portal Returning Equipment Need help

• Returning equipment (RMA)
• Checking warranties

Contact

Sales Administration:
(800) 541-7490

E-mail:
csn-product-support@omnitracs.com for non-XRS equipment
xrs-product-support@omnitracs.com for XRS equipment

Web:
Customer Portal Contracts Have questions about

• Shipping and billing addresses
• Contract details

Contact

E-mail:
contracts@omnitracs.com

Web:
Customer Portal Finance Have questions about

• Invoices
• Tax exemptions

Contact

Accounts Receivable and Billing:
(888) 352-2492

E-mail:
message.billing@omnitracs.com

Web:
Customer Portal Other Omnitracs Products Have questions about

• Omnitracs Transportation Services
• Safety and Compliance Services
• Productivity Services
• Cost Management Services
• Driver Satisfactions Services
• Mobile Workflow

Contact

Your Omnitracs Customer Service representative

Web:
Omnitracs public web site